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Update: I was informed by Regal the follow: "Management was on hand outside this auditorium to distribute complimentary passes immediately after the feature ended"I left before the movie ended so I was not able to receive these vouchers but hey did send me vouchers via mail. so I have updated the rating to a 3. Have no idea when I will be able to use these vouchers but its nice to know I get a 2nd chance. thanks Regal.My Wife and I have not seen a movie for 2 years since our son was born. Recently we were fortunate enough to have some close friends staying with us for a few days right before Christmas. We decided to take this opportunity to go out and see a movie after we had put our son to sleep. So we went to this theater to watch the 9:40pm showing of Star Wars. We arrived around 9:55pm hoping as we walked in the movie would just be starting. When we walked in the previous movie was ending. We watched out and ask the ticket guy to make sure and he stated the movie before had some technical difficulties and it started late. So we went back in and waiting for the movie to start. So the movie finally started around 10:15pm. The movie time is set at 2 hours and 16 minutes so we believe we would be home around 12:45 at the latest since we live close by. But around 11:30pm the movie just stopped playing. The projector just lost power and everything went black. Some kids up front went out and let them know the movie was off. Manager came in a short time after and asked us to move to another theater. By this time we are outside the theater 3 and its 11:45pm. We have no idea if we walk in the movie will start shortly after. So we decided to leave. We were not offered anything from a manager just an apology. I contacted Regal via email and let them know and asked to be contacted back. I still have not heard from them. I will update this if I hear back but as of now I would not be going back to this theater.
This movie theater is okay. I always come here now with my boyfriend and we went one day and as we were handing the lady our tickets the manager said we cant bring the drinks inside and my boyfriend asked why and he said because "we can just buy drinks here". My boyfriend said "so we can waste money on your overly priced drinks?" And the manager just walked away. Its more then $10 for a water just because of the "size" of the water. They cant just sell regular sized water bottles because because they would loose money. It doesnt matter though, I always sneak in water to the movies, its really outrageous how your not aloud to bring water or any beverages or food to movies. They just expect you to buy the over priced things that sell. Another time I went to the movies I really had to go to the restroom and the first thing me and my boyfriend did was use the restroom and as we were walking out 2 employees were eyeballing us and giving us stares that made us feel uncomfortable. It was as if they thought we were trying to sneak in. One of the girls was short and was Hispanic Im pretty sure, black brown hair and brown eyes. The other girl was wearing a Star Wars shirt and had brown hair and was pretending to sweep but there was nothing there, they both were just eyeballing me and my boyfriend. After we bought the tickets we gave the Hispanic employee the tickets and she goes very blandly and rude "enjoy your movie" without eye contact or anything. And the other employee followed us and keep staring hard at us until we found our movie. Horrible customer service!!! Hire new and better employees
Love the location of this theatre Ive been a customer since it opened a few years ago. But I do have some feedback to provide. Young kids run this place for the most part its clean however their policies are not consistent. Every time Ive had issues its always a different answer. The last time I had an issue there were some employees hanging out the back exit doors and they were left open. Im always there with my children and I didnt like that. Another by stander saw the door opened and went and closed it. Another time my daughter bought a zap pack and wanted water but then later decided she wanted sprite they made a huge ordeal because she asked for a regular cup that was paid for by purchasing the zap pack. They insisted on giving her a clear cup?? Then when I went to ask for sprite they called over the manager as if I was trying to take something and they were quoting policies!! Im like seriously Ive already paid for sprite it made no sense. Also sometimes they check your bags and sometimes they dont. 75% no one is there to view your ticket. I would love if they offered a matinee that would be very helpful to our local community and I feel it would drive more business!
If youve ever been to a Regal movie theatre then youll know exactly what this place is like. Theyre tickets start at $10.10, which is extremely annoying because if you get someone a $10 gift card thats not even enough for 1 movie. If you bring your student ID (for college, high school, etc) then they will give you matinee price Monday- Thursday any time of the day... its still $10.10 however. They also sometimes check peoples bags for "safety," so if youre sneaking in candy or something be careful because they might make you throw it out. Also the last few times Ive gone to this theatre its been FREEZING INSIDE! Make sure you bring a jacket, blanket, etc because even in the middle of July this place feels like a freezer. Im not sure why they started cranking up the AC so much recently but its awful. Also dont bother waiting in line to buy tickets outside, because they have machines inside to buy tickets and no one usually uses them. Make sure you get a regal rewards point card as well, because if youre going to spend a fortune at the movies (because you will here) at least make sure to get rewards out of it.
The theater is ok. But I think my biggest complaint is how strict they are in bringing in water. I carried my own water bottle in once They said "no". The young man at the ticket collection said it could be used as a weapon or carry flammables into the theater. When asked if I could empty it and fill it from their water faucet he said no. When I asked if I could carry one of their bottles of water in, he said it was ok. He said I could hide my bottle under a near by table that had a table cloth over it until I finished my movie. By the way, I am 52 years-old. The second time it happened I brought the bottle in empty and I asked to see a manager. When I pointed to the bottle being empty she reinforced that it could be filled and used as a weapon or carry flammables so this wasnt some rogue employee but it sounds like a leadership decision. That line of logic might work with some younger people but I get it when you want me to just buy your water. That would be a respectable enforcement. Kind of silly.
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The bottom line is if you want to save money and have more options available to you locally, you should likely steer clear of RPX. If you really enjoy the supportive embrace of a smooth leather recliner and don't mind the increased cost that comes with this improved Regal format, by all means, give it a shot.What does RPX mean at Regal? ›
RPX. RPX presents movies the way filmmakers intended with powerful, uncompressed surround sound and bright eye-popping images in 2D and RealD 3D. Guests will enjoy the custom-built premium environment creating the perfect moviegoing experience.What does RPX mean in cinema? ›
Certain theater chains, like Cinemark and Regal, have begun installing their own large-format theaters in an attempt to draw bigger crowds. Now, Columbia has one at the Regal Stadium 14 theater, and it is dubbed the RPX (Regal Premium Experience) auditorium.Is Regal going out of business? ›
PUBLISHED: September 15, 2022 at 3:04 p.m. | UPDATED: September 16, 2022 at 10:02 a.m. Regal movie theaters in Anaheim Hills, Irvine and Calabasas will close later this month as owner Cineworld Group reorganizes the chain and its leases in bankruptcy court. The London-based company filed a motion Sept.Are RPX seats reclining? ›
The new luxury wing at Regal Irvine Spectrum ScreenX, 4DX, IMAX + RPX features eight upgraded auditoriums with Regal King-Size Recliners, reserved seating, an enhanced menu, and a lounge. These luxurious recliners are cozy, spacious, and adjustable, allowing guests to enjoy a true regal experience.Does RPX have vibrating seats? ›
That said, it's worth mentioning that RPX's built-in chair speakers can be a tad distracting to some due to the vibrations it can cause. Some individuals enjoy the extra sensory experience these vibrations cause, while others find it jarring to the movie-watching experience.Is Regal RPX better than IMAX? ›
While RPX is all about premium seating and good sound effects, IMAX is about stunning visuals and wonderful sound experiences throughout the theatre. In short, RPX may be better than regular theatre, but it is a little behind the stunning technology of IMAX.Is RPX louder than IMAX? ›
This is where IMAX clearly stands out as the better choice. IMAX offers 12 channels of high-quality sound, whereas RPX gives you a 7.1 channel surround sound system that has speakers built into the chairs. It's still a great system, but it can't quite match what IMAX has to offer.Are 4DX movies worth it? ›
4DX has an incredible variety of effects that stimulate more senses than most people know they had. They have scented aromas that waft through the auditorium, fans to simulate high winds, creepy little ankle ticklers that shoot out from your chair, and much more!Is RPX as good as Dolby? ›
RPX is Regal's own large-format experience, offering bigger screens, newer projectors, and an updated sound system. That list probably sounds familiar by now. Basically, RPX will look and sound better than a standard movie theater. But it's not as premium as Dolby or IMAX with laser.
The main difference is that IMAX is focused on providing a huge screen and an immersive sound system, while also stimulating your sense of sight. On the other hand, with its use of effects like wind and smells and its motion chairs, the focus of 4DX is to stimulate as many of your senses as possible.What movie chain is going out of business? ›
Cineworld, the world's second largest movie theater chain, files for bankruptcy.Is Regal switching to Pepsi? ›
“Pepsi will be the star of the show at Regal, but there will be something for everyone,” said John Curry, senior vice president of food service at Regal. “The lineup will include a mix of iced teas, regular and sparkling water, ready-to-drink coffee, juices, and wellness and energy drinks.”Is Regal different from AMC? ›
Regal CineMedia merged with AMC Theatres' National Cinema Network in 2005 to form National CineMedia.What are sofa seats at Regal? ›
These luxurious recliners are cozy, comfortable and spacious, adjustable to multiple positions and include padded footrests. Regal guests can rest and relax in these movie theatre recliners, becoming further immersed in the movie while experiencing this luxury environment.Do you wear glasses for 4DX? ›
Do you have to wear 3D glasses for a 4DX film screening? The 4DX experience takes place in a special auditorium at the Kinepolis cinema: thanks to its hinged seats and adapted environment, it plunges the viewers into the universe of the film. However, if the film is not presented in 3D, you don't need to wear glasses.Why is IMAX too loud? ›
To show you the dynamic range of the speakers. That's the range of volumes that they can reproduce without distorting the sound.Do you get wet in 4DX? ›
You may get slightly wet! You experience rain, wind and even snow, all under one roof in our 4D Cinema!What do you wear to a 4DX movie? ›
Do not wear delicate clothing or any articles that may be adversely affected by the 4DX effects, and take measures to protect clothing against wind, rain-like conditions, bubbles, and strong scents. Each 4DX chair is designed to hold up to 230 lbs.Why is there a weight limit for 4DX? ›
a 100% strict rule for the 4DX seats? Hi David, we advise customers that the weight limit in our 4DX screens is due to the functionality of the seat movements and that if they are in excess of the limit, they may experience limited movement and potentially limit the movement of the seats around them.
4DX motion chairs are equipped with three base movements of heave (move up and down), roll (move left and right) and pitch (tilt backward and forward) which can create an endless expanse of possible combinations to mimic such actions as flying and driving.What happens when you watch a movie in 4DX? ›
4DX is a state-of-the-art film technology developed by CJ 4DPLEX which delivers an immersive multi-sensory cinematic experience. 4DX incorporates on-screen visuals with synchronized motion seats and environmental effects such as water, wind, fog, scent, snow and more, to enhance the action on screen.Which 4DX seats are best? ›
Left/Right-wise in the center, but for distance from screen: Standards bodies and studios disagree a little, but the sweet spot range is where the screen occupies 40–45 horizontal FOV degrees, which depends on the aspect ratio of the film.Are movies losing popularity? ›
The rise of streaming services has contributed to the decline of turnout in theaters. Going to the movies is a beloved experience for many, but has become less popular as of late. In 2021, a notably high 61% of Americans skipped out on the moviegoing experience.Is Regal in trouble? ›
Regal Cinemas parent company seeks bankruptcy protection in box office drought. Cineworld Group, parent company of the U.S. cinema chain that includes Regal Irvine Spectrum, above, has filed for Chapter 11 bankruptcy protection.What is the largest movie chain in the US? ›
It is the largest movie theater chain in the world. Founded in 1920, AMC has the largest share of the U.S. theater market ahead of Regal and Cinemark Theatres.Do you get free popcorn refills at Regal? ›
Receive one free refill with the purchase of a large soft drink and/or a large popcorn on the same day of purchase.
Drinks in movie taste much better because the syrup and carbonated water are kept ice cold and the fountain maintains the carbonation which makes the drink taste much better.
When sampled blindly, the majority of our Test Kitchen team preferred Pepsi. In our test, Pepsi got more votes thanks to how darn refreshing this soft drink is. It's sweet, of course, but it's also got a little something extra. Pepsi has a slight citrusy tang that makes it taste crisp and delicious.Which is better cinema or IMAX? ›
Although Cinemark XD and IMAX have a few things in common, overall, the Cinemark experience is superior as its theaters offer better seat comfort and screen clarity with 35 trillion colors, plus you can watch any film format (including IMAX), whereas, in IMAX, you can only watch movies made in its format.
AMC Dolby Cinema is the top-of-the-line option for AMC theaters. This features the biggest theater in any given establishment, 4K dual laser projection, and up to 128 speakers that deliver fantastic surround sound to the theater.Is AMC or IMAX better? ›
IMAX technology displays movies with an aspect ratio of 1.90:1. This is approximately 26% more than other movie formats like ETX, AMC Prime, and Dolby Cinema. So with the taller screen and increased detail, the viewer gets a more immersive experience.Does RPX make a difference? ›
RPX pulls you a little bit back from the screen, but as far as picture quality goes, it's on par with what IMAX is offering. Technically speaking, you shouldn't notice much difference between the two formats for a standard movie viewing experience.Which is better IMAX RPX or 4DX? ›
IMAX delivers the scale, the size, and the audio but it ends there. That immersive feeling as thou you're in the movie or at least a part of the scene. That's one step higher on the immersion chart. There can only be one winner for that and that's 4DX when they get it right of course.